Fred Rosen of Ticketmaster on Service Charges and the Cost of Business

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Fred Rosen
Fred Rosen is the former President and CEO of Ticketmaster, the largest event ticket vendor in the world. Rosen started at Ticketmaster in 1982 when it was a single ticket outlet based in the Pacific Northwest, and grew the struggling business into its current incarnation as a billion dollar titan that does business with nearly ten thousand venues on four continents. Rosen is also trained as an attorney and worked for a time as a stand-up comedian.

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Description:

Former Ticketmaster CEO Fred Rosen discusses the evolution of service charges and business costs in the ticketing industry, and describes what charges constitute the service charge that ticket agents add to the cost of concert tickets. He also recounts how Ticketmaster made it part of their service to take criticism about the cost of tickets on behalf of all the players involved, why that decision was made, and how it affected Ticketmaster.

Shoot Date: September 2006

Keywords:
Touring | Venues

This Video Clip Appears on:
Services | Touring
Company or School:
Ticketmaster

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